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Our Terms

Design-a-Canvas are dedicated to your total satisfaction. If you have any suggestions or comments please email us at info@photooncanvas.org.uk

Terms
‘Our’ and ‘We’ is in respect to ‘Design-a-Canvas Ltd' of 9 Longden Avenue, Huddersfield, HD4 5JD.
‘You’ and ‘Your’ is in respect to you the customer.
‘Piece(s)’ and ‘work’ are any products / service carried out by Design-a-Canvas on behalf of you the customer.

Conditions

  • You confirm to ‘Design-a-Canvas’ that you own and / or have permission to use the image[s] you send us
  • All postage and packaging is included in the price for mainland UK and will be sent to the customer via recorded delivery. All work will be packaged securely and safely. You must check your order before you sign for it for missing or damaged goods. Design-a-Canvas can only replace or refund customers who have notified the courier on receipt of the order that there is an issue, and informed us within 24 hours of receiving the work.
  • We aim to get all 'photo canvas' orders out within 48 hours of receiving the image, however if there is a delay due to delivery Design-a-Canvas does not take any responsibility for this.
  • Design-a-Canvas does not except responsibility for images sent by the customers to us being damaged or lost. We recommend that images are sent via recorded delivery so the customer can track the delivery.
  • We regret we only post to the UK
  • ‘Design-a-Canvas’ will return any hardcopies to you
  • You agree to let ‘Design-a-Canvas’ archive your digital images for the purpose of reordering for 2 months. These images will only be used when you give your express permission.
  • We regret that ‘Design-a-Canvas’ is unable to offer refunds due to being a bespoke service which leaves us unable to sell your work elsewhere.
  • We can cancel an order for you within 1 day of receiving payment - but you will be charged 5% for this
  • If you wish to alter your order please notify us within 1 day of the payment and we will provide this service free of charge
  • You accept that an image if or when enlarged may very slightly lose definition and/or variation of colour may occur.
  • We also can not guarantee that the colours you see via your monitor or visual aid will represent the actual colour of your image (we use real colour match printing technology & ultrasharp visual technology for true representation).
  • Any work produced will be open to slight size differences
  • Any artwork produced when purchasing a 'collage' or 'colour splash' is non refundable.
  • ‘Design-a-Canvas’ has the right to refuse any order if believed to be offensive, obscene or breach of copyright.
  • The terms and conditions may be altered without notice and will be posted on this website.

 

Images on the ‘Design-a-Canvas.co.uk’
All images and text on the site are owned by ‘Design-a-Canvas’ and are not to be copied, reproduced, plagiarised, republished, downloaded, posted, broadcasted, transmitted or used for any reason without notification to us

Privacy Policy
Design-a-Canvas do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart.


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Order and Send Your Photo Here

  • Our Products Seen on:

  • Photo Cushion

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  • Frame Detail

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  • Professional Finish

  • Family Tree Collage

  • Standard Collage

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